All customer service jobs force you to work with annoying members of the public, but there’s something about food service that really brings out the gems.
I guess it’s because people are being served, they think waiters and waitresses should go above and beyond, but a lot of them just act really STUPID.
And Twitter users really drove that point home with these stories of dealing with dumb customers.
1. We roared!
What was that all about?
I once witnessed a woman order a chicken quesadilla without cheese.
me: soft chicken taco?
her: NO. a chicken quesadilla without cheese.
the dude behind the counter was confused.
me: si, sin queso.
he gave her a soft chicken taco, she walked out all smug.
— Pfunk, the shenanigator (@Gluonsrule) July 15, 2020
2. Getting yelled at…
People used to yell at me when I worked drive thru at wendy’s when I would punch in hamburger instead of cheese burger no cheese. Same story when they ordered the deluxe plain (the only thing that makes deluxe different is the added toppings)
Like alright waste your money then.
— Ross is trans™ (@queer_hellenic) July 15, 2020
3. Tell me about this cheese?
What do you call it?
I worked at Arby’s for a few years and I wanted to die every time I heard “What kind of cheese comes on the ‘Beef n’ Cheddar’?”
I used to think those Critical Thinking exercises in school were dumb… BUT APPARENTLY PEOPLE NEED THEM!
— Arawn Nox 🔞 (@ArawnNox) July 15, 2020
4. You need to tell me!
About the dips!
Customer: large nacho meal.
Me: okay, what three dips would you like with your nachos?
Me: sorry, I need to know what dips you need first
Customer: *flashes card* card.
Me: no I really need to know which dips you want
Customer: *puts card in machine*
— abbie (@AbbieDavy) July 15, 2020
5. I WANT A MOCHA.
Whatever you say…
I once had a customer ask me for a Mocha but no espresso in it so I just told him oh you want a hot chocolate? And he was like no I want a mocha. I explained to him what a mocha was but he still wanted a mocha with no espresso. So I charged him for a mocha n gave him choccy milk.
— Luna🌙@summertime sadness (@lucipurrrrr666) July 15, 2020
6. Cheeseburger. Hold the cheese.
My friend’s ex husband, not born and raised here, used to ask for a cheeseburger without cheese all the time. She never did get through to him. The kids refused to go get fast food with him. 🤦🏽♀️
— Kristina of ⭐️⭐️ (@maytagsmom) July 15, 2020
7. Well, that’s a nice one.
Go easy on these folks!
Adjacent to this: one time I went into a cafe, politely asked for a coffee and sandwich, and the barista broke down crying.
I asked what’s wrong and what she said hurt my soul:
“It’s just… you’ve been the first polite, nice customer all day!”
It was noon. They opened at 7.
— Jamie Jeans (@JoltStudios) July 15, 2020
8. Pizza talk.
Come on, people!
“How many slices come with a large pizza?”
“We normally cut them into 8”
“And a medium?”
“Also 8, but we can cut any pixxa differently if you’d like.”
“That’s a rip off! Why don’t you get more slices with a large pizza?”
— el decay (@notsuohsports) July 15, 2020
9. Get outta here!
That’s pretty rude.
Some kid and his dad decided to kill their wait time by throwing a souvenir football *inside* the small restaurant gift shop I worked at, and the dad had the gall to say “Looks like she doesn’t want our business!” and storm out when I caught it and wouldn’t pass it back lol
— stonecrop (@allstonecrop) July 15, 2020
10. Only half.
Doesn’t make much sense.
I know someone who managed a Starbucks and had a lady that would come in for an espresso, but “only half the espresso” they tried to explain that’s not how that works and she wound up coming in and paying more for a half cup of espresso with water for years
— Particularly Tiny Potatoe (@PtinyPOTATOE) July 15, 2020
11. Oh, sorry about that.
What did you expect?
I worked at a coffee shop years ago and someone complained their cappuccino had coffee in it 😑
— Grace 🗽 (@stheastonishing) July 15, 2020
12. Why even order it?
People are strange.
like 10 years ago, When I was working at Qdoba I had a customer ask me for a Kids Quesadilla, with no cheese. Curious, I asked why, and she said her son was lactose intolerant and could not eat cheese. Which made me wonder why she chose to order a Quesadilla at all…
— Jay Madison (@jmadfour) July 14, 2020
If you’ve worked in a restaurant or any kind of food service job before, tell us your funny stories about really stupid customers.
Do it in the comments!
Please and thank you!