If you’ve ever worked in customer service or the service industry, you already know how demanding, rude, and arrogant some customers can be.
Most of the time you just have to grin and bear it, but you know it eats away at your soul as soon as the interaction is over…
Good times!
People took to Twitter to talk about their worst customer experiences and we think you’ll get a kick out of them.
Let’s take a look.
1. You’re a thief!
This is totally ridiculous.
I worked as a customer assistant in Morrisons at the butcher department and once gave a women a burger for FREE because it was the last one and she submitted a formal written complaint about me to the duty manager saying I involved her in an act of theft without her consent. Cba https://t.co/0AgpeVtFSK
— KIMBERLY CURLEY?♀️ (@kimberlycurley) July 4, 2020
2. Sounds like a great person.
What is wrong with humanity?
17 years in customer service and only a handful stand out. The worst was a regular that came into the bank, came to my line and said “are you expecting or just overweight?” I was like excuse me? He repeated his question word for word. “I’m just fat thank you” “I thought so.”
— MLB Commissioner Shayla * BLM (@Shaylarz) July 3, 2020
3. Totally worth it.
What a psycho.
The person who tried to punch me through the drive-through window because I told him that we had to charge 25 cents for extra Mcnugget sauce.
— Mercutio ? (@fdowney) July 5, 2020
4. Throwing chairs.
And storming out.
Worked at a home appliance and décor store. Had a lady try to return a patio chair either without a receipt or way past the cutoff date. When we told her she couldn’t, she said it was worthless and literally THREW THE CHAIR ACROSS THE ROOM and then stormed out.
— ?????????????????? (@VenomHalos) July 1, 2020
5. Hahahaha. Oh my god.
That’s insane.
I worked in the Card Factory and was knelt down filling the drawers. Someone sat on my back because “they were tired”. When I pointed out I was not a chair, they said “the customer is always right”. I still do not identify as a chair.
— Jade ? (@SocAwk20) July 5, 2020
6. Gee, sorry.
Seems a little extreme.
Well, there WAS that one dude who threaten to kill me because I accidentally brushed his foot while sweeping the floor one morning. https://t.co/5iHX7fEPl9
— SomecallmeJohnny (@Somecallmejon) July 6, 2020
7. A little overboard.
Control your terrible children, please.
When I managed a shoe shop I nicely asked a small child to stop kicking me in the face while I fitted his shoes and his dad told me that I ‘shouldn’t be working with children’ ???
— marceline (@megan_collett) July 2, 2020
8. What a classy guy!
Out of control.
a regular kept unhooking my bra and instead of banning him from the premises the owners made me help him set up a private room so he could propose to his girlfriend https://t.co/SCa5QLls7L
— david byrnes scream at the end of road to nowhere (@rachelmillman) July 7, 2020
9. You should be ashamed!
Did I make the book?
Used to be asst. manager at a college bookstore. A professor screamed at me for 20 min because the looseleaf textbook her son had bought for a class “didn’t fit in a 3-ring binder.” Said “you should be ashamed” at least 5 times, like I picked the damn book or made it myself?
— Rykie Belles ??? (@withaYKIE) July 5, 2020
10. A great family.
Lay off the booze, people.
I worked in a bar and we had a HUGE family come in and kids were running wild and parents were already wasted. I politely warned them to keep their kids under control or leave.. She screamed at me telling me I was a whore and that she was going to pin my legs open to the bar..
— Nicole ? (@ColeLowry) July 5, 2020
11. Oh, it’s angel hair.
Apparently, you don’t know the difference.
Once I had a woman ask for a dish with angel hair pasta. I brought it out and she said, “That’s not angel hair, that’s spaghetti.” Double checked with the kitchen- def angel hair. She proceeds to scream at me “I’m a cook I know the difference!” and ofc leaves no tip.
— poetwhoknowsit (@hannahrousselot) July 5, 2020
12. Flippin’ the table.
Wow…what a gem.
Once when I was working at a local coffee shop we had run out of caramel, and the lady who wanted a caramel latte was so mad she flipped a table and left. I wish I was kidding.
— sarah manley ? (@sarahmanleyyyy) July 2, 2020
13. Anti-Pepsi…
For some reason…
I was waiting tables and a woman yelled at me because we served Pepsi. She demanded water instead because she didn’t want her money going “to the gays”.
I gave her 2-dollar tip to my fellow server, who was gay. Her money ended up going “to the gays” after all
— On Location – Jeff (@JeffFromOhio) July 5, 2020
14. Seems well-adjusted.
Customer of the Year!
I worked in a bike shop when I was a student. A guy came in demanding a refund on every product he had ever purchased from us because the bike he bought 2 years ago was getting a lot of tire punctures. He got so angry he gave me a trespass notice to his cafe I’d never been to.
— Mikey 90s Emocore RN ? (@mikeythenurse) July 4, 2020
15. Call the cops!
This person sounds troubled.
At my old job a customer called the police on me because I asked him kindly to (1) please not use the live stock of deodorants under his arms and (2) put it back on the shelf for someone to buy ?????????? amazing????????
— Em ? (@em_semm) July 2, 2020
Do you have any bad stories from your service industry days?
If so, let us know in the comments.
We look forward to hearing from you!